Contact Me

If you some how made it here because some website has links, copyright violation, or etc. and you wish me to remove it for you. I got some bad news for you, I haven’t even heard of the website and can’t do a single thing about. They downloaded one of my free WordPress themes and are using it on their website. Bummer right?

 

Email Response Time

I get a lot of emails and I want to responded to every email I get, but it takes times for me to do this. This isn’t my only job too, which makes responding even harder. I always read the emails that I get. Some of the emails I respond to right away because there is an easy fix. But others can take much longer because I’m working on a solution, or I just haven’t found the time.

Paying customers get priority in my responses.

 

How do I install a purchased theme

If you were not able to download the WordPress Theme, or just want to download it again you can do so on this page http://schwarttzy.com/shop/account/. You will need to enter your email address and the order number into the respective fields. Your email is the one you entered on my website when you paid for the theme and can be different from the one linked to your PayPal Account. The order number is not in the email you receive from PayPal, it can only be found in the email from the website “Schwarttzy.com”. Email me if you have any trouble.

  1. Download the theme and leave it in the ZIP file format.
  2. In your admin control panel go to Appearance > Themes > Install Themes
  3. Select ‘Upload’ from the menu towards the top (It is right next to the ‘search’, ‘featured’, ‘newest’…)
  4. Browse your computer for the ZIP file of the theme.
  5. Select it and upload the theme.
  6. Be sure to click “Activate” when prompted.

Now, under your Appearance Tab, in the Themes directory you should now have your new theme installed and activated.

 

Getting the Latest Update

Built into every theme I sell is code that checks my website for the latest version so that you can easily update the theme. This check for the latest version happens every 12 hours, which is why WordPress might not indicate that there is an update for the theme. You can force WordPress to check for an update by following these steps. Email me if you have trouble.

  1. Go to the Admin Control Panel
  2. Click on Dashboard > Updates
  3. On this page click the button label “Check Again”

WordPress should now show you the update for the theme below and allow you to automatically update the theme.
 

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